I haven't been aware of any problems with this Untangle box except that it fails two tests. Now that I'm having some problems setting up an ftp server on the LAN behind the Untangle box, it seems like maybe I should try to understand these test failures.
Here's the troubleshooting info:
On the Untangle server
Under config->network->troubleshooting:
Use the connectivity test, Does it succeed? DNS good, TCP failed
Using the ping test, can it ping 8.8.8.8? Yes
Using the ping test, can it ping google.com? Yes
Using the connection test, can it connect to google.com port 80? No:
On a client behind untangle
Can the PC ping Untangle's internal IP? (doesn't apply for bridge mode) Yes
Can the PC ping Untangle's external IP? Yes
Can the PC ping Untangle's gateway? Yes
Can the PC ping 8.8.8.8? Yes
Can the PC perform DNS lookups? (Open a command window and run 'nslookup google.com' or 'host google.com') Yes for 'nslookup google.com', not sure how to use the 'host google.com' command
Can the PC ping google.com? Yes
Can the PC open a browser to google.com? Yes
Can the PC open a browser to Untangle's internal administration interface? Yes
On a machine outside the network (if available)
Can the machine ping Untangle's gateway IP? Yes
Can the machine ping Untangle's external IP? Yes
Can the machine open a browser to the https administration on Untangle? No
Any help greatly appreciated.
Thanks!
Frank
Here's the troubleshooting info:
On the Untangle server
Under config->network->troubleshooting:
Use the connectivity test, Does it succeed? DNS good, TCP failed
Tue May 07 2013 21:08:04 GMT-0700 (Pacific Daylight Time)
Testing DNS ... OK
Testing TCP Connectivity ... FAILED
Tue May 7 21:08:15 PDT 2013 - Test Failure!
Using the ping test, can it ping Untangle's gateway? YesTesting DNS ... OK
Testing TCP Connectivity ... FAILED
Tue May 7 21:08:15 PDT 2013 - Test Failure!
Using the ping test, can it ping 8.8.8.8? Yes
Using the ping test, can it ping google.com? Yes
Using the connection test, can it connect to google.com port 80? No:
Tue May 07 2013 21:06:28 GMT-0700 (Pacific Daylight Time)
Tue May 7 21:06:39 PDT 2013 - Test Failure!
/tmp/alpaca/command-20130507-22819-19c3b60-0: 4: netcat: not found
Tue May 7 21:06:39 PDT 2013 - Test Failure!
/tmp/alpaca/command-20130507-22819-19c3b60-0: 4: netcat: not found
On a client behind untangle
Can the PC ping Untangle's internal IP? (doesn't apply for bridge mode) Yes
Can the PC ping Untangle's external IP? Yes
Can the PC ping Untangle's gateway? Yes
Can the PC ping 8.8.8.8? Yes
Can the PC perform DNS lookups? (Open a command window and run 'nslookup google.com' or 'host google.com') Yes for 'nslookup google.com', not sure how to use the 'host google.com' command
Can the PC ping google.com? Yes
Can the PC open a browser to google.com? Yes
Can the PC open a browser to Untangle's internal administration interface? Yes
On a machine outside the network (if available)
Can the machine ping Untangle's gateway IP? Yes
Can the machine ping Untangle's external IP? Yes
Can the machine open a browser to the https administration on Untangle? No
Any help greatly appreciated.
Thanks!
Frank