Earlier today I finally sorted out a problem a user with a laptop was having: I set up her openvpn client in her office, demonstrated it working, and then she'd take the laptop home and she couldn't get the openvpn gui icon to show up no matter how many times she rebooted, clicked "OpenVPN GUI" in the start menu, etc. Even weirder is she said sometimes the icon would be there and she could use it, only to have it disappear a little later and she'd again be unable to bring it back.
I looked at the properties of the OpenVPNGui task in the scheduler, and finally noticed that the "Start the task only if the computer is on AC power" box was checked, and the "Stop if the computer switches to battery power" box was checked as well. So it'd run only if she was plugged in when she booted up, and it'd go away the moment she unplugged (as she plugged in only in one location, and used the notebook on battery at a different location, she believed it had something to do with her wifi signal). As the user mostly ran on battery at home, and charged it mostly when she was not using it, this explains all her problems.
Additionally I noted that the task is also set to "Stop the task if it runs longer than: 3 days". This doesn't seem desirable.
This was the openvpn client as supplied with Untangle 9.4.2. I have no idea if the same issue is present with the one from 10.1 or not, and I've not yet installed 10.x on any of my boxes (soon though now that WebFool has sorted out how to migrate 9.4.2 openvpn to 10.1).
I looked at the properties of the OpenVPNGui task in the scheduler, and finally noticed that the "Start the task only if the computer is on AC power" box was checked, and the "Stop if the computer switches to battery power" box was checked as well. So it'd run only if she was plugged in when she booted up, and it'd go away the moment she unplugged (as she plugged in only in one location, and used the notebook on battery at a different location, she believed it had something to do with her wifi signal). As the user mostly ran on battery at home, and charged it mostly when she was not using it, this explains all her problems.
Additionally I noted that the task is also set to "Stop the task if it runs longer than: 3 days". This doesn't seem desirable.
This was the openvpn client as supplied with Untangle 9.4.2. I have no idea if the same issue is present with the one from 10.1 or not, and I've not yet installed 10.x on any of my boxes (soon though now that WebFool has sorted out how to migrate 9.4.2 openvpn to 10.1).