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Losing Bandwidth after ISP Cut Over

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Changed from a TW Cable (50x5) to a TW Telecom (20M Fiber)

Directly connected to the new ISP's Adtran Modem I am getting full boat speeds (20M Fiber through TW Telecom). When going through Untangle I am getting 12Mb. I have tested with me being the sole endpoint of the connection, and there was no loss with our old provider. TW Telecom has indicated that the network card needed to be changed to 100M Full Duplex, which has been done on the WAN port for the new ISP. Any ideas what I can check and troubleshoot?

Thank you,

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